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Institutional policies and regulations.
Students or stakeholders can submit a complaint to the college administration. The complaint is recorded and referred to the relevant officer/department for review. The administration investigates the matter, communicates with the concerned parties where necessary, and takes appropriate action according to applicable college/government rules. Confidentiality should be maintained, particularly for sensitive complaints. Grievance officer: Mukhtar Ahmed (mukhtar.ahmed@smgc.com, 03122533423).
